Demaco serves its customers through Sales Managers. No slick managers, but people with in-depth knowledge of the market, customers and products, who can act quickly. When more specialist vacuum knowledge is required, colleagues from Engineering are called in.
Demaco has a large Engineering department with a lot of Cryogenics and Vacuum expertise. All experts, looking for that one (economic) design that meets all the customer’s wishes. A lot of money has been invested in new 3D software programs.
Demaco regularly receives pure (pre-)engineering assignments, where the technical requirements for vacuum cryogenic applications are compiled in collaboration with the customer. It is in these types of situations where our slogan ‘Thinking in Solutions’ really kicks in.
Our well-equipped and ultra-clean industrial workshop of more than 3600m2 makes the manufacturing of all our cryogenic and vacuum systems possible. The quality of our production is on a very high level and is being frequently tested by an objective QA department. Every employee is well prepared for his task and can provide all the required certificates and diplomas. Especially our welders have to fulfill the strict demands of the ISO 3834-2 certificate. Our PED H/H1- certificate has two positive sides; on the one hand it is yet another recognition of our knowledge and expertise, on the other hand it gives us the necessary flexibility, which is needed to shorten delivery times. After all, we do not depend on external certifying parties! Before our systems are delivered to our customers, everything is checked and documented. In most cases, customers will receive detailed documentation including material certificates, test reports etc.
As the final part of a successful project, many of our customers leave the installation and implementation to Demaco. Our technicians are pragmatic experts who also know how to solve unexpected problems efficiently. We often receive extensive compliments from customers who have had positive experiences with our Installations department.